Securing the
Future of Crofting

Standards of Service

We believe our customers should always receive the highest standards of service in an efficient, open and accountable way. This page sets out the standards of service you can expect from us.


A copy of our Standards of Service is available on request.  To ensure we provide the service you expect, we welcome feedback - good and bad!  You can help us improve our service or tell us what we are doing well by completing and returning the form in the link below.  Any comments will be passed to our Chief Executive for attention.


Click here to view our Standards of Service form.

Standards of Service
We publish our performance in our Annual Report which is available free of charge from our offices or download a copy from our forms and leaflets page.
What is Crofting?
Find out more about this unique crofting system
Common Grazings
Find out more about Common Grazings and Common Grazings Committees
Regulatory Applications
Find out about the latest regulatory applications and decisions
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Great Glen House, Leachkin Road, Inverness IV3 8NW ~ T: 01463 663439 ~ F: 01463 725067 ~ E: info@crofting.scotland.gov.uk | Sitemap | Privacy